Any idea as to what Bruce and Linda have in common?
Yes I know they are both famous and they can act but they have at least one other thing in common.
The answer is me!!! My first name is Lynda (as in Lusardi) and my surname is Willis (as in Bruce). By associating my name with two celebrities, hopefully you will stand a better chance of remembering my name.
Remembering names is a real challenge for most people but it is so important to remember the names of your regular customers. It builds rapport with them and helps to break down barriers. It shows that you care about them as an individual and not just as a £ sign!
You may know the food or product which your customers buy regularly but make the effort to find out the names of your regular customers and develop a clue as to how you will remember their name. But please don't tell the customer your clue!
There are other very good methods to remember names but you will have to come on a WorldHost course to find out. There are a few spaces left on open courses happening soon in Antrim and Moira but drop me a line to if you would like to find out more or check my website for more details
http://customersensetraining.co.uk/worldhost/
Remembering names is a real challenge for most people but it is so important to remember the names of your regular customers. It builds rapport with them and helps to break down barriers. It shows that you care about them as an individual and not just as a £ sign!
You may know the food or product which your customers buy regularly but make the effort to find out the names of your regular customers and develop a clue as to how you will remember their name. But please don't tell the customer your clue!
There are other very good methods to remember names but you will have to come on a WorldHost course to find out. There are a few spaces left on open courses happening soon in Antrim and Moira but drop me a line to if you would like to find out more or check my website for more details
http://customersensetraining.co.uk/worldhost/
